skip to main content
Accessibility
help

A Culture of Kindness to Prevent Bullying

Safe Strong and Free's Kerry Lowe discusses their bullying awareness campaign, and how their awareness resources can help foster a culture of kindness to combat bullying. 

At Safe Strong and Free, we believe that kindness has the power to change children’s lives. A culture of kindness helps to create environments where young people feel safe, valued, and able to thrive. Kindness is about more than good manners; it is about empathy, respect, and the understanding that every person deserves to belong. When kindness is part of the culture, harmful behaviours become less acceptable, and bystanders are more likely to speak up. Kindness does not just prevent bullying; it strengthens relationships and helps people feel safe and valued. Without this foundation, bullying behaviour can emerge, creating environments where children feel unsafe, excluded, and unable to thrive.

Bullying continues to be one of the most common concerns raised by children and young people in Scotland. The Scottish Government’s most recent update to Respect for All: The National Approach to Anti-Bullying for Scotland’s Children and Young People (November 2024) defines bullying in the following way:

“Bullying is face-to-face and/or online behaviour which impacts on a person’s sense of physical and emotional safety, their capacity to feel in control of their life, and their ability to respond effectively to the situation they are in. The behaviour does not need to be repeated, or even intended to cause harm, for it to have an impact. Bullying behaviour can be physical, emotional, or verbal, and can leave people feeling hurt, threatened, frightened, or excluded.”

This definition highlights that bullying is not simply about repetition or intent; a single incident can cause lasting harm. It also makes clear that bullying is both behaviour and impact, and that the effects on a child’s sense of safety, control, and wellbeing are what matter most.

Our new guides for children and young people, and for parents and carers, are designed to provide clear, accessible advice for situations that are often confusing and emotionally charged. For children, the guide explains what bullying is in straightforward and relatable language. It reassures them that bullying is never their fault and offers practical ideas for coping with difficult situations. Children are encouraged to think about strategies to build and maintain friendships, to recognise when they need to reach out for help, and to understand that there are always safe adults they can talk to. Importantly, the guide also includes advice for children who find themselves displaying bullying behaviours, helping them to understand the impact of their actions and to make positive changes.

The parents’ guide provides reassurance and practical strategies for families who are concerned about bullying. It helps parents to recognise possible signs that their child is struggling, to respond calmly and constructively when their child shares worries, and to work effectively with schools. It also addresses the difficult situation where a parent learns that their child may be displaying bullying behaviours. Instead of responding with shame or punishment, the guide encourages parents to approach this with empathy and persistence, helping their child to change and repair relationships.

Both guides stress the importance of avoiding labels. Calling a child “a bully” reduces them to one behaviour and risks defining their whole identity around it. Labels make it harder for children to change. Sometimes, children even begin to believe the label themselves, leading to more negative behaviour rather than less. Behaviour must always be challenged, but no child should ever be defined by it. By focusing on behaviour rather than labels, we give children the chance to change and make positive choices.

The UN Convention on the Rights of the Child reminds us that every child has rights, even when their behaviour causes harm. A child who is bullied has the right to be protected from violence, to be listened to, and to feel safe and included. But the child who displays bullying behaviour also keeps their rights: the right to be treated with dignity, to continue their education, and to get help if they are struggling. Remembering this helps us respond in ways that are fair, supportive, and restorative, rather than stigmatising.

This does not take away from the actual harm bullying causes. The safety and wellbeing of the child who is targeted must always come first. But supporting one child should never mean giving up on another. Both children deserve care. Both need adults who will listen and step in. And both need practical steps that protect their wellbeing and help them move forward.

Kindness also must be more than a message rolled out once a year during Anti-Bullying Week. Assemblies and awareness events can spark useful conversations, but on their own they are not enough. For kindness to truly make a difference, it must be embedded into everyday school life. That means teachers role-modelling respect in their interactions, children being encouraged to support and include one another, and values of empathy and fairness being visible in every classroom and playground. When kindness is lived day to day, children learn that respect and empathy are not just slogans but expectations that shape how we treat each other.

This is where restorative practices play a vital role. Rather than focusing only on punishment, restorative approaches help children understand the impact of their behaviour, repair harm, and learn new ways of communicating. They give the child who has been hurt the chance to have their voice heard and their feelings acknowledged, while also giving the child who caused harm an opportunity to take responsibility and make amends. Restorative practices turn conflict into an opportunity to learn important life skills such as empathy, accountability, and problem-solving.

By working together, families, schools, and communities, we can create places where kindness and respect are part of everyday life, where restorative approaches help conflicts become opportunities to learn, and where every child in Scotland has the chance to feel safe, strong, and free.

About the Author

Kerry Lowe is Chief Executive Officer at Safe, Strong and Free

Safe, Strong and Free

Read more like this

Check out our blog for more commentary, membership news and more!

Click here to read

Enquire

Find out more about Enquire, the national advice and information service for additional support for learning

Visit the website

Reach

The website for young people offers advice and support on accessing their rights

Visit the website

The Promise Bill: Not the finishing line, but a step towards it

Innes Burns, Participation & Communications Officer at Children in Scotland

‘The Promise’ is a national commitment, taken forward by the Scottish Government, to reform the care system for our children and ensure they grow up loved, safe and respected. It’s built on the findings of Scotland’s Independent Care Review, which identified systematic failures in our current system.

It’s a Promise that is widely endorsed. Nobody wants to see the number of young people in Scotland that are currently lacking in the care and support they need. There is a nation-wide feeling of togetherness on meeting its conclusions by 2030.

This Bill makes necessary strides, but we cannot let this be the end of the conversation if we are to fulfil our wider ambitions.

 

What is the Children (Care, Care Experience and Services Planning) (Scotland) Bill?

The Children (Care, Care Experience and Services Planning) (Scotland) Bill introduces wide-ranging changes to the services and support provided by our care system in Scotland. These changes include:

  • giving people who left the care system before their 16th birthday the right to apply for aftercare
  • requiring Scottish Ministers to ensure care-experienced people have access to advocacy services
  • requiring Scottish Ministers to publish guidance which promotes understanding of “care” and “care experience”
  • giving Scottish Ministers powers to limit the profits that can be made from children’s residential care
  • requiring fostering services to register as charities
  • giving Scottish Ministers the power to create a register of foster carers
  • making changes to the children’s hearings system.

This aligns with The Promise’s direction of travel. It speaks directly to the five “foundations” needed to revolutionise our care sector.

In “Voice,” the Bill sets out a clear need for support-heavy entitlement to advocacy. There is no doubt that rights, on paper, are strengthened for the child in this department. This also helps meet the expectation of skilled support around children and families that The Promise requires within “People.”

In “Family,” there is progress in closing the loophole of those that miss out on help from the Government up to the age of 26 having left care before the age of 16.

In “Care,” we see increased power for Ministers to limit profit-making in residential care. There will also be positive moves in fostering services being registered as national charities.

And lastly, in “Scaffolding,” stigma-absent guidance provided by public bodies, coupled with Integration Joint Boards strengthening cohesion, will lay the groundwork for a system that is dependable: the scaffolding of help, support and accountability.

This intent should be welcomed on all fronts.

 

Why is there a note of caution?

If this Bill is passed through Parliament, we will not wake up the following day in a society in which every child in Scotland is loved, safe and respected. There is still plenty of work to be done to get to this place by 2030.

Whilst this Bill is a useful lever to widen support, strengthen accountability and steer us in the right direction, this outcome will only materialise if several other factors are also heading the same way.

One of which, most notably, is whether funding and resource will be made available to meet ambitious demands. Aftercare expansion, increased advocacy, changes to the hearings system, transitional costs… all this points towards the need for more money and skilled workers able to deliver.

…and this is already sitting in a tough economic backdrop. Inflation continues to add pressure and local budgets are stretched thin with rising demand for services.

Financial pressures will  increase without working co-operation between Government and private sector. Limiting profit and charity status echoes welcomed values in The Promise, but implementing this will not be seamless. Transparency, clear agreements and contingency plans will be crucial to ensuring there is no cliff-edge drop in capacity risked with profit-making organisations walking away from service provision.

And speaking of collaboration… creating a Board tasked with overseeing cohesion does not guarantee cohesion. All stakeholders must be at the table, including the third sector, putting together shared outcomes and a plan that all contributors can feasibly follow through with.

 

A huge step, if taken seriously

This is a well-intentioned Bill and, if taken seriously, is a big step towards keeping The Promise. It widens aftercare, tackles profiteering and pushes for clearer planning across services. This gives Scotland a strong platform to reduce the number of children entering care and improve stability for the care-experienced. If Ministers and local partners follow through with proper funding, support for the workforce and genuine co-design with the third sector, the Bill will quickly turn good intentions into tangible results.

About the Author

Innes Burns is Participation & Communications Officer for the My Rights, My Say service.

Read More

Read more like this

Check out our blog for more commentary, membership news and more!

Click here to read

Enquire

Find out more about Enquire, the national advice and information service for additional support for learning

Visit the website

Reach

The website for young people offers advice and support on accessing their rights

Visit the website

Read more like this

Check out our blog for more commentary, membership news and more!

Click here to read

Who are the My Rights, My Say Young Advisors?

MRMS YA_Logo_Colour

Innes Burns, Participation and Communications Officer for My Rights My Say, introduces our latest youth advisory group

All children have the right to have their views considered when decisions are being made about the support they get when they are learning.

Children aged 12-15 in Scotland now have the right to be more involved in the decisions that affect them. My Rights, My Say (MRMS) helps children exercise this right under the United Nations Convention on the Rights of the Child (UNCRC).

In the spirit of championing the voices, views and experiences of children, it makes sense for the service to be guided by them too. That’s where our MRMS Young Advisors come in.

The Young Advisors are a collective of tenacious and passionate young people who help shape how rights are understood and respected in Scotland. They share their experiences, give honest feedback to our staff and work alongside key decision-makers to ensure young voices are heard at every level.

The group is made up of members with lived experience of additional support needs. They help by sharing their perspectives, ensuring the service reflects what matters to young people, advising on how information is presented, helping design and improve resources, and making sure the service listens to and respects children’s voices.

Despite being a relatively recent addition to our organisation, the group’s impact is already significant.

One of the key areas the group identified for improvement was the role of educational psychologists within local authorities. The MRMS Young Advisors have already identified a number of topics and issues that they would like to engage with, including the role of educational psychology, the gender differences in ADHD and Autism diagnoses, and how the My Rights, My Say service can reach more children and young people across Scotland.

One of our Young Advisors led a room of second year educational psychology students to stunned silence as she discussed the benefits of empowering young people. Not the awkward kind of silence either, the kind where everyone in the room is leaning forward, keenly listening to every word. The lecturer asked us afterwards to: “Please tell the Young Advisor again that their insight and honesty taught us all so many lessons in that short two hours.”

A proud day for the group.

The impact and influence of the group is no accident given our processes at Children in Scotland. We implement the work of Professor Laura Lundy in our direct work with Children and Young people. Her ‘Lundy Model’ is used organisation-wide when it comes to

participation to ensure that UNCRC’s Article 12 (Children’s right to be heard) is put into practice.

The Lundy Model provides a structured checklist to ensure the MRMS Young Advisors are able to share their views in ways that are meaningful to them – and we make sure that those views are listened to and acted upon. Maintaining this model in alignment with the work the group does ensures we are truly involving young people in the decision-making process of the service.

The model is divided into four interrelated elements:

Space: Children and young people must be given safe, inclusive opportunities to form and express their views

Voice: Children and young people must be supported to express their views

Audience: Their views must be listened to

Influence: The views must be acted upon, as appropriate

We try to meet Lundy’s requirements by creating a physically comfortable, inclusive space where all young people feel safe to share their thoughts without fear of judgement. This ensures the environment is accessible and welcoming to everyone.

Our Young Advisors are listened to attentively, engaged with and communicated to with different styles and methods to suit various preferences and abilities. We check whether our activities connect with people who have genuine authority, so our Advisors’ voices reach the right audience. We also record and celebrate their achievements, then reflect on the evidence of how these contributions have influenced change.

…and, to date, we’ve done so incredibly well. There has been strong rapport built within the group, creating trust so the young people feel comfortable sharing their ideas openly. We book venues that are clean, comfortable and risk-assessed, containing access to quiet spaces and a diverse range of resources, toys and materials to work with. We provide clear and concise information and guidance, using accessible language so our Advisors can use their voice with confidence.

It might be too early to quantify the impact of the group’s influence at this stage, but we aren’t short of excitement about the direction the group is heading in and some of the work we have planned.

Even more so after a successful application to funding from ‘Young Start,’ a programme provided by the National Lottery Community Fund to help young people become more confident and play an active part in realising their full potential. This will take our current budget levels, covering basic day-to-day running of the service, limited staff hours and equipment, into a transformative position.

An application, by the way, heavily contributed to by our Young Advisors:

“Everything we do is our decision. The first question we’re asked when joining the group is what do you want to do? I do lots of volunteering and it is usually based off what adults tell you. What makes this group so powerful is that we get so say what we want…

“We feel it is important that adults feel comfortable stepping to the side and give us space to take the lead. As our group grows this is how we will continue to develop.

“At the moment we have many more opportunities that we are able to take on - with this funding we would be able to reach so many more people than we currently can.”

I say this with a lot of passion… these are some of the most inspiring young people I’ve ever worked with. They don’t just show up, they give me so much to think about.

When you give young people the trust, tools and space to lead, they rise to it. It’s all about giving them that chance.

They’ve been a pleasure to work with and I can’t wait to see what they produce over the coming years. Watch this space!

About the author

Meet Innes, Participation and Communications Officer for My Rights, My Say

Meet our team

My Rights, My Say

A support service providing advice and information for 12-15 year olds on their rights to additional support

Find out more

Read more like this

Check out our blog for more commentary, membership news and more!

Read the latest

A new ticketing platform for Children in Scotland events

Children in Scotland has migrated Learning & Events ticketing to a new platform. Monica Sellers explains the move

Finding and using a ticketing platform for events and training seems straightforward, but the deeper you dive into it the more options you realise there are and the more elements to consider you find. Usually you go with what you know – someone on the team is familiar with a platform and you know it will work well enough, so on you go. Sometimes though, you know you’ve been somewhere for a while, and yes, it works, but it could be better. 

At Children in Scotland we prefer to work with organisations that align with our values, and better yet, share common goals. Using a for-profit platform (Eventbrite) to handle registrations for our learning and events was never a great fit, even if it did most of what we needed at the time. Recently the Learning & Events team was introduced to a new platform, Humanitix, which is a not-for-profit ticketing platform that gives 100% of profits from booking fees back to charity. They’re “tickets for good, not greed”.

They’ve also just arrived in the UK, and chosen Scotland as their home base, which shows some good judgement! 

Even with the values alignment, they’re looking to give £500k a year to local charities, mirroring our goal to support Scotland’s children and provide them an equal chance to flourish, there was more to consider before making the switch. 

Within the Learning & Events team we hosted 32 events across our open and member programme in 2024-25. This included our flagship Annual Conference which saw 450+ unique attendees in May 2025 join us in Glasgow across two days. Since 2022 we’ve welcomed more than 5,000 event and training attendees, nearly half of which were in membership with Children in Scotland! 

With so many attendees ticketing may seem like a small piece of the event puzzle but it makes a big difference to accessibility of an event. It’s key to getting it right. 

User experience – with Humanitix, both the UI and its functionality is smoother and more intuitive. Plus, for those of you who need an invoice to issue payment, you won’t need to wait for our team to email back and forth with you, you’ll be able to book on when is convenient for you and have an invoice sent directly! 

Accessibility – Humanitix is built with accessibility in mind. From larger fonts, to bolder contrasting colours, to screen reader integration and more. We want our event listings to be as easy to understand and navigate for you as possible. 

Internal process changes – this is the big one that people outside won’t see but once we’re set up the host side of the platform has myriad tools and structural differences that will lessen our administrative work. This means we can spend more time planning and delivering the quality of events you’ve come to expect from us.

Pricing – we know how tough budgeting can be for the third sector right now, and Children in Scotland is no exception. With Humanitix we’re paying less than half of what we were with Eventbrite, and we know that the money we spend on those fees is going back to charities here in Scotland. It’s a win-win!

Overall, we’re very excited to make this change and we hope it makes your experience with Children in Scotland events better. If you have any questions about ticketing, training, or events please reach out to our Learning & Events team directly at events@childreninscotland.org.uk

Humanitix

Already have a ticket for a current Children in Scotland training or event? Don’t worry, your ticket will be moved over at no cost and you’ll receive updates via the Humanitix platform. 

Want to be updated on new and upcoming training opportunities? Join our mailing list. 

Looking to book onto a training? Visit our training and events hub and follow the link to book on. We’ve launched the Humanitix platform and integrated it into our website so you can book from within the Children in Scotland training and event hub just as you could before. 

Monica Sellers is a Learning & Events Officer

About the author

Meet Monica and the rest of our staff

Meet our team

Our learning offer

We are delighted to offer a mix of online and in-person events

Learn with us

Commissioned training

We offer bespoke training for your staff development needs

Find out more

No Wrong Path: Children in Scotland staff share advice on SQA results day

Today, Tuesday 5 August, young people up and down the country will be feeling a mixture of excitement and nerves as they receive their exam results.

Whether planning to head off to university or enter the world of work, finding out what grades they have achieved can be an overwhelming moment for many young people, and so to put minds at ease and celebrate every win, Children in Scotland staff have opened up about their own career journeys. Here, discover their advice and learn why there’s No Wrong Path.

Billy Anderson, Head of Services

Greyscale headshot of a man smiling at the camera. His hair is short and he is wearing a shirt

After leaving school at 15 with five O Levels, Billy started a two-year YTS (Youth Training Scheme) to become an Agricultural Engineer, following that career for another six years before working as a welder making agricultural feeding equipment. After later working in car body shop, he decided to enrol on a social care course at college while taking on two mentoring roles for teenagers via the Youth Justice and Integrated Substance Service.

After completing his college course, he signed up to study for a degree in Health and Social Studies, later working for the NHS and the Aberlour Child Care Trust. Having retrained and changed careers, he says there’s lots of different ways to pursue your passions.

“After I finished my degree, I worked for NHS in community health development for a year or so, and then focused on children and young people with a role at the Aberlour Child Care Trust,” he explained. “Eights years later, I went to Australia and volunteered with a few children's charities. When I came back to UK, I started working at Donaldson's Grant Aided Special School, and after four years, took on an associate role with Children in Scotland.

“I eventually left Donaldsons to work part-time for Children in Scotland as a Senior Officer coordinating My Rights, My Say, and at the same time took on the role of Development manager at Circle. I was also a mentor for Autistic adults during COVID for Scottish Autism's Affinity initiative, and two years ago I applied for my current role of Head of Services at Children in Scotland.

“For young people getting their results, it’s important to remember that no matter what the grades, you have time on your side to experience things and work out what really interests you. I never had a clue and started university as a mature student – I don't think I could have gone from school straight to uni as I wouldn't have been ready. To some degree I still don't know what I want to do, but I know where my passion and skills lie, and that is in supporting and helping people to be all that they can. But I really did love painting cars,  too!”

Julie Thomson, Communications & Marketing Manager

A greyscale image of a smiling person with long dark hair

Julie studied Ancient History and Archaeology and French at university, and started working in communications after graduation. She later became a fundraiser and spent several years working at a big hospital in Dublin, however, after the recission hit, decided to move to Edinburgh to study marketing.

She said: “After my degree, I went on about 100 interviews and didn’t get anywhere, so I ended up pulling pints for much longer than I had hoped. That felt like a really low point in my life, and I didn’t attend my 10-year school reunion because I felt rubbish and didn’t want to tell anyone what I was doing.

“However, I happened to meet someone with a digital startup, and although I didn’t know anything about this area, she gave me a shot. I kept shaking the cocktails while also getting to know all things digital marketing.

“I finally got back into charities, and I have been doing comms and marketing ever since. I love the idea that there’s #NoWrongPath and I wish I could have heard it a bit more in my 20s!”

Angus Doyle, Designer

Angus completed a degree in Scottish history at the University of Edinburgh and was set on a life in academia. Things change however and, after developing his passion for graphic design into a career, he’s been Children in Scotland’s designated pixel-pusher for six years.

“I was good at school. From an early age, most subjects came easy to me, and I’ve been fortunate in that so many things fascinate me. I knew from the age of about four that I was going to go to university. It was drummed into me by my Mum that that’s ‘just what you did’ after school.

“I had a great time and thoroughly enjoyed my studies, had some great social experiences, and made some of my closest friends, who remain a big part of my life in my mid-30s. I moved up from Manchester to Scotland and I’m still here! I got a good degree and was all set to do a masters in Canada with thoughts that I’d probably go onto a PhD and a life in academia. But, in the year after my undergraduate degree I began to reflect that I wasn’t sure that all of that was I really wanted.

“I had ended up in history after discovering that one of my GCSE choices – graphic design – was oversubscribed. Initially disappointed, I soon found that I’d landed with the best and most influential teacher of my life (shout out to Mrs Leckie!) – and soon enough, a GCSE became an AS-Level, an AS-Level became an A-Level, leading on to my four years at Edinburgh.

“But I’m not a historian and, in a roundabout way, I’ve come full circle as I now happily make a living as a graphic designer. In the background, design had remained a serious hobby of mine – something I did for the sheer creative pleasure of it, fitting passion projects around my studies. This evolved into creating logos and posters for friends’ events during my uni years. As my portfolio developed, I started to pick up commissions and, as that snowballed, it eventually developed into a full-time career.

“For a long time, I worried about whether I was doing the right thing. Was I wasting my degree and all my studies to develop a career I’d had no formal training in? The answer, of course, is NO! I don’t regret the time spent exercising that academic muscle. It was endlessly fascinating, and I remain passionate about history and the humanities. Following that interest was an end in and of itself, even if I ‘didn’t do anything with it’. Equally, I didn’t need a degree and could just as easily have ended up where I am without it.

“I’ve been very lucky in that I’ve been able to pursue two genuine passions, and that one of them led to a career in the end. It was quite a long road and the main thing I’ve learned is that things change. You change! Life is full of second (and third and fourth) chances, and what feels like the most important thing at 16, 17 or 18, might not a few years down the line. Things aren’t set in stone so be patient and never rush becoming you.”

Judith Turbyne, Chief Executive

Black and white headshot of a woman with short dark hair. She is smiling at the camera. She is wearing dangly earrings, a white lace top, and is standing in front of the water, with a town visible on the other side.

From working front of house at the Assembly Rooms during the Fringe to becoming a life model while completing her PhD, Judith has done a lot of what she calls “fun jobs” – and not so fun ones, too. Starting her time at university focused on chemistry, she later transitioned to study psychology, which led to a voluntary role with an organisation in Guatemala.

She explained: “After my role in Guatemala, I went back to studying economics, politics and sociology in International Development, and I also did a PhD on empowerment in development. Over that time, I worked in Central America and the Caribbean with a couple of organisations, as well as in London and Dublin, but family eventually drew me home and I worked with the Scottish Charity Regulator before I was given the great privilege of taking up my role at Children in Scotland.

“It’s so important to do something that will ultimately bring you some joy. Looking back on my career, it looks like I had some planned-out career path, but I have tended to follow my interest and passion. There is absolutely no pressure to find out what you want to do when you are just coming out of school. You may be lucky and the first thing you do will be the thing you want to do forever. But for many people, it is a journey – and it can be a convoluted one. Work might not always be fun, but trying to find the fun, the passion, and something that keeps you enthusiastic, is worth so much more than the money.

“The truth is, I still don’t know what I want to be when I grow up. And that is also okay.”

Read more like this

Check out our blog for more commentary, membership news and more!

Click here to read

Enquire

Find out more about Enquire, the national advice and information service for additional support for learning

Visit the website

Reach

The website for young people offers advice and support on accessing their rights

Visit the website

What pupil support staff said

Following the delivery of Children in Scotland’s #KeepThePromise Pupil Support Staff Learning Programme, Sophie Elliott reflects on what we heard from pupil support staff and why Scotland must support the workforce to Keep The Promise. 

In 2020, The Promise said “Schools in Scotland must be ambitious for care experienced children and ensure they have all they need to thrive”. The Promise Plan 24-30 makes clear that all those working with care experienced children and young people should be supported to play their role in creating education settings which provide a sense of belonging and respect children’s rights. However, we understand that support and learning opportunities for pupil support staff can sometimes be limited. 

In 2023, Children in Scotland received funding from The Promise Partnership’s Keep The Promise Fund and aimed to address the limitation in learning and development opportunities for pupil support staff by co-producing and delivering a support and learning programme for pupil support staff in Scotland. 

To do this, we carried out a period of engagement work with school-based groups of care experienced children and young people and a new Pupil Support Staff Advisory Group. This informed the development of the #KeepThePromise Pupil Support Staff Learning Programme, which consisted of a blend of in-person events, online practice sharing sessions and a series of eLearning modules. You can find out more about the programme and access the eLearning modules on our website 

In our engagement with the Pupil Support Staff Advisory Group and delivery of in-person events, the team at Children in Scotland heard the views and perspectives of pupil support staff relating to their access to learning and development opportunities. To share this learning more widely, we have produced a paper sharing What Pupil Support Staff Said.  

When reflecting on all we heard in our conversations with pupil support staff, we were surprised by how often we heard staff share they did not feel they had been well supported in their role. Many of the pupil support staff we engaged with said that a lack of support through training opportunities, supervision and access to key information and relevant policy, has continued throughout their time in the profession.  

“In my seventeen years in the role, I have not once been given an opportunity for my development” – attendee at in-person event 

Despite hearing that pupil support staff have felt this way, we also heard in our engagement with care experienced children and young people that pupil support staff often have the strongest impact on their school experience. We were told by several young people that just one positive relationship with a member of pupil support staff has helped them improve their attendance and made them feel more positive about school. The value of pupil support staff to care experienced children and young people must not be underestimated. 

While the pupil support staff we engaged with felt there was a significant gap in support, learning and development opportunities available to them, we observed that their motivation has been persistent. The pupil support staff workforce has continued to drive support for Scotland’s children and young people; however, we must recognise the importance of their role. To Keep The Promise, it is time for Scotland to invest in making improvements to the support, learning and development opportunities available for the workforce supporting children and young people in schools. 

Read more about What Pupil Support Staff Said, and our recommendations for the future of learning and development for the workforce, in the paper here. 

About the Author

Sophie Elliott is a Policy, Projects and Participation Officer with Children in Scotland

Click here for more

Report: What pupil support staff said

Read what pupil support staff told Children in Scotland over the course of the learning programme

Read the report

Read more like this

Check out our blog for more commentary, membership news and more!

Click here to read

Enquire

Find out more about Enquire, the national advice and information service for additional support for learning

Visit the website

Reach

The website for young people offers advice and support on accessing their rights

Visit the website

Working in the messiness - How can we make a step change in whole family support?

Children in Scotland's CEO Judith Turbyne discusses the challenges and complexities facing Whole Family Support in Scotland. 

There was a lovely buzz at the First Minister’s event on Whole Family Support at the Playfair Library a couple of weeks ago. That buzz lasted all day, not suffering the often-felt afternoon lull. A superficial observation perhaps, but perhaps a good proxy for levels of engagement, interest and commitment.

The sense of a shared understanding was strong. The question wasn’t ‘Should we be properly investing in whole family support? but, ‘How can we do that, and how can we ensure that we have the leadership we need to make that work?’.

One of the slides that was most commented on during the day was how messy and bamboozling the ‘system’ looks to someone who is engaging with different services. But we can’t wait until we can change the whole system to make inroads. We need to go,go,go, prioritising our energy and effort where we feel we can have the biggest impact.

What we mustn’t do is simplify the complexity of the challenge. This often happens as we try to propose solutions to social challenges. We simplify what needs to be done to make it understandable for us, for others, for our campaigns, for our funders, for those we work with, and so on. As H.L. Mencken once said

“For every complex problem there is an answer that is clear, simple, and wrong.”

So, it’s messy and difficult. And we all have roles to play in making the right kind of change to the systems we live and work in. And we have to be committed to working in that messiness.

People often talk about a system as if it sits beyond us, that we need to change the system from outside. But in reality, we are all part of the system. Clearly, some have more power within that system than others. And in some systems, some individuals and groups of individuals will have negligible to non-existent power. But if we start to see ourselves as sitting outwith a system, we diminish our investment in it, and our commitment to doing the difficult work.

So where do we start? Where do we know we can make a difference?

Probably everyone would give a different answer to that question. But here are three of the crucial ones.

Priority: We need person-centred, community solutions. Fourteen years ago, the Christie Commission underlined how important it was to invest in prevention. And the earlier you create access to the right support, the more likely you are to create more positive outcomes. We need to work quickly towards a situation where, in every local authority area, all families have access to a place where they can seek support in a community based, person centred and non-stigmatising way. There are good examples across the country of where this is happening and we can identify and build on those, ensuring that universal provision can act as a base from which any necessary specialist provision can be sought.

Priority: We need to fund differently, and we need to fund better. And we need to do that urgently. There are recognisable reasons for the systems that have been put in place, but the unintended consequence is that we have created an ineffective system that creates a lot of ‘busy’ work, taking away from the time and energy that could be spend working with and for those babies, children and young people and families we are seeking to support. We need to be braver about how we fund. It needs to be longer term, outcome focused and based on collaboration and trust. And this means not only looking at grant funding, but also at procurement and commissioning. And we need to shift the balance of funding so that we have more to spend in the preventative space.

Priority: We need to invest in collaboration. Collaboration it is complex and can be hard. We have to recruit and support our leaders in a way that ensures that collaboration is fundamental to their work. And this collaboration needs to be across all sectors. The third sector has been a key deliverer of services at community level for centuries and it is essential that there is a real parity of esteem. It needs to be involved from planning onwards as we try to ensure that we are optimising our services on the ground.

We have a great opportunity in Scotland to make this happen. When I am feeling a bit gloomy about what is happening here, I cheer myself up by thinking about all the strong policies we have that embrace our babies, children, young people and families: GIRFEC, the Promise, the Child Poverty (Scotland) Act, the incorporation of UNCRC. So, we don’t need more legislation. The job is to take the passion that was felt in that room and let it ignite. In that way we have a chance of making lasting change and ensuring that we can really fulfil our promise to our children; that their rights will be respected.

About the Author

Dr Judith Turbyne is the CEO of Children in Scotland

Click here for more

Read more like this

Check out our blog for more commentary, membership news and more!

Click here to read

Insight magazine, Issue 6

The latest issue of our biannual member magazine, Insight, is out now

Click here for more

Enquire

Find out more about Enquire, the national advice and information service for additional support for learning

Visit the website

Reach

The website for young people offers advice and support on accessing their rights

Visit the website

Taking part in the Access All Arts Fund

Robin shares his reflections on participating in youth-led arts funding as an Access All Arts Fun panel member.

 In August of 2024, I joined the Access All Arts Fund (AAAF) Panel, along with nine other young people. I heard about the Fund through a youth group I was attending, and decided to get in contact, as I've always had a huge interest in art and design. Since then, I attended several meetings over the course of roughly six months.  The meetings involved a variety of activities relating to the evaluation of applications, as well as building relationships with the other panel members. These activities included ice breakers to get to know each other, discussions on what creativity means and how it can be defined, how to make thoughtful decisions when reviewing the applications, and what barriers a young person might face trying to access creative resources. There were even art activities members could take part in!  The opportunity to get creative opened up conversations about what was important or necessary to make art, what we were interested in, and it also helped break down some of the more concept-heavy discussions.  This helped the sessions stay engaging and productive.  

 When I joined the panel, I was in my last year of high school and UCAS deadlines were looming. I was struggling to decide what to study: I was conflicted between Art & Design and Modern Languages, knowing I had more passion for art, but was nervous about making the right decision, especially regarding money. I think working on the AAAF panel helped with my decision to pursue art at University. It was so interesting meeting other young creative people, as well as reading all the applications and learning what others were passionate about. The more passionate someone sounded in their application, the more enjoyable it was to read. 

'My future plans': a mixed media landscape, created by Robin during an Access All Arts panel members' meeting

I was already aware of how important resources are for young people, but by working on this project I’ve become much more attune to barriers that I wouldn’t have considered before. As I have just finished high school, where I studied Art & Design up to Advanced Higher level, I can say with complete certainty that funds like this can make a massive difference in young people’s lives. I cannot count the number of times that a cheaper material has had to be used because the school didn’t have access to a large enough budget to purchase a more suitable material. Not only that, but whole specialisms have had to be neglected. This is through no fault of the school and teachers are doing their best to support pupils, but it means that pupils who are interested in pursuing any specialism may have to do this outwith school. It goes without saying that this can quickly become expensive, and excludes any pupils who can’t afford the cost of extra lessons or programmes. However, with financial support from funds like the Access All Arts Fund, more young people can access the resources to fuel their creative interests.  

Overall, being part of the panel was really a fantastic experience.  The team at Children in Scotland were extremely friendly and supportive. Information was communicated in a clear manner, and there was a lot of respect for all members involved in the project. The adults did a fantastic job of managing the project, guiding where support was needed, while treating everyone with complete respect and warmth. I hope that the panel can be repeated in the future, as it has had such a positive impact on both the applicants and the panel members. 

Find out more about The Access All Arts Fund here.  

Read more like this

Check out our blog for more commentary, membership news and more!

Click here to read

Insight magazine, Issue 7

The latest issue of our biannual member magazine, Insight, is out now

Click here for more

Enquire

Find out more about Enquire, the national advice and information service for additional support for learning

Visit the website

Reach

The website for young people offers advice and support on accessing their rights

Visit the website

Unlocking potential: How public libraries help our children flourish

Éadaoín Lynch is Research & Evaluation Manager and the first port of call for evaluation support in Scottish Book Trust. In partnership with SLIC, CILIPS and the NLS, they have been spearheading an independent research project into Scotland's public libraries for which final reporting launched in June 2025.

Public libraries in Scotland play a vital role in supporting children's development, as revealed by in-depth research conducted by Scottish Book Trust in partnership with the National Library of Scotland, CILIPS, and the Scottish Library and Information Council between 2023 and 2025.  

This research, based on surveys of over 2,000 library users and more than 300 library professionals, highlights the significant impact of libraries on reading for pleasure, digital inclusion, learning opportunities, and active citizenship. 

Reading for pleasure 

“I have grown up in my local libraries, as will my young family. Local libraries do more than anything else to engender social conscience and collective responsibility, to say nothing of access to books, essential digital services and excellent information professionals dedicated to public service.” – Library user 

Reading for pleasure isn't just about fun; it’s a powerhouse for development. It boosts literacy skills, improves pupil attainment, and increases self-esteem at a young age.  

And public libraries are champions at fostering a love of reading for pleasure. They offer a child total freedom of choice – a pirate adventure, a fantastical dragon ride, a trip to outer space – in a free, safe space. Our research found the most popular activities in libraries across Scotland were Bookbug sessions, author visits, craft sessions and reading challenges, among both librarians and library users. 

Digital inclusion 

“In the past libraries were viewed as just a place to borrow books from, but it's so much more than that now.

“We allow for people to come in and check their emails, for children to come in and use the PCs that they may not have access to at home, to complete their homework […] We've even had people come in and do online exams, to come in and use the computers to learn English.” – Public librarian 

The majority of responding librarians across Scotland reported that their local community faces digital poverty (66.49%). And, correspondingly, over 95% of responding librarians reported their library offers access to Wi-Fi (96.28%), to computers with internet (98.94%) and to photocopying/printing/scanning (95.74%).  

Library users were overwhelmingly in agreement that their library provides a lifeline to them and their community – particularly to maintain digital access, provide a quiet space for study, get disadvantage people back on their feet, and for rural communities. 

This access and support are vital for empowering children to engage with the digital world confidently and equitably, setting them up for success in school and beyond.  

Learning opportunities 

“The dyslexia accessible books for children encouraged my son to read. Without them, he'd have struggled far more to enjoy reading.” – Library user 

Library users predominantly agreed that their library's learning opportunities are ‘very important’ (68.02% of responses). They help children develop critical thinking skills, information literacy, and a lifelong love of learning. Plus, they can be a fantastic resource for parents too, offering books and guidance on everything from child development to educational support. 

Most library users agreed that the library supports their family’s learning and their own learning ‘a lot’ (67.29% and 63.12% respectively). 

Libraries also help overcome barriers of poverty and the cost-of-living crisis, making learning accessible to all, with over 84% of library users reporting that their library saves them money ‘a lot.’ 

Active citizenship 

“I have grown up in my local libraries, as will my young family. Local libraries do more than anything else to engender social conscience and collective responsibility, to say nothing of access to books, essential digital services and excellent information professionals dedicated to public service.” – Library user 

Research findings showed that over 85% of librarians agreed their library provides equal and free access to accurate information, and that it reaches a diverse audience, whether across race, ethnicity, gender identity, sexuality, class, language, religion, disability, age or education. Both librarians and library users overwhelmingly agreed their library offers a safe space.

Lasting impact on children and families 

“Children can't go into pubs or, often, even into cafes, and lots of people can't afford to keep buying coffees etc. Cafes tend to close about 3 or 4 so there is a dead spot in late afternoon, early evening where kids (and others!) have nowhere to go – libraries are vital!” – Library user 

Libraries foster stronger family bonds through shared reading experiences and engaging events. They support parents and carers with valuable resources and a welcoming community network. Ultimately, libraries contribute to the overall well-being of children, supporting their academic achievement, social development, and emotional health. They are vital hubs that help to level the playing field and ensure all children in Scotland have the chance to thrive. 

Keen to know more? 

The full report can be explored on the Scottish Book Trust website. The second part of this research, focusing on school libraries, is expected to launch later in 2025. 

 

Insight magazine, Issue 7

The latest issue of our biannual member magazine, Insight, is out now

Click here for more

Enquire

Find out more about Enquire, the national advice and information service for additional support for learning

Visit the website

Reach

The website for young people offers advice and support on accessing their rights

Visit the website

The young people changing our world

Changing our World (CoW) is our children and young people’s advisory group. The group sits at the heart of our work and by sharing their experiences, thoughts and passions, members make a real difference on key issues impacting the lives of children and young people across Scotland.

It is an exciting time for the group as we look for new members  an opportunity that only occurs every two years. Our current member, Olive, shares her experiencesfrom campaigning on important issues and meeting different people from across Scotland to enjoying a well-earned pizza lunch after CoW meetings.

Hi, I’m Olive!

In 2019, I started working with Children in Scotland when I was 11 and still in primary school and participated in a project called the “Heritage Hunters”. After that, I joined Changing our World and now, thanks to the group continuing to engage me and help me participate, I’m entering my final year of high school and I’m still part of it!

I’ve been lucky enough to participate in a number of CoW projects, including exploring education provision for young people and helping to plan Children in Scotland’s Annual Conference. I’ve also worked on projects out with CoW like the Access All Arts Fund. CoW has helped me to foster my own interests and decide to (hopefully) study politics at university.

Changing our World is a hugely rewarding group to be a part of. You get the opportunity to meet many different people from across Scotland who you might not otherwise have encountered, and work with them on lots of different things. We cover many different “hot topics”, meaning if there’s something you are particularly passionate about, you can share your feelings on that area and potentially do work in it! For example, after a member of the group raised their concerns over vaping in their community around young people, we did a considerable amount of work on it.

The meeting structure is blended between online and longer in-person meetings in Edinburgh.  The meetings are structured and well organised. We do lots of work but have fun as well (including pizza for lunch)!!

There are many different ways to share your views, such as through talking, writing and even drawing, and all the leaders of the group work extremely hard at making everyone welcome. There are also opportunities to take part in interview processes within the charity, which I have found very exciting.

Whether you’re someone who’s just turned eight, and are starting to discover what you’re passionate about, or 22, CoW is perfect for everyone to be represented and welcomed, regardless of age, background, or other parts of someone’s identity.

Overall, joining CoW has been varied, challenging, fun and rewarding! Everyone gets the chance to share their views, and I would recommend it to anyone.

Become a member of Changing Our World

Download our info sheet to find out more about the application process. Apply before 14 July 2025.

Click here for more

About the Author

Olive is currently a member of Changing our World. Learn more about the group.

Click here for more