New online hub from Enquire supports care experienced learners

15 September 2025

Enquire, Scotland’s national advice service for additional support for learning, has launched Navigate, a new online hub designed to improve support for care experienced children and young people in education. 

Funded through the Keep the Promise Fund, Navigate provides adults who live with, care for, or work with care experienced pupils with clear rights-based information, real-life stories, and practical tools they can use to break down barriers to learning. 

At the heart of Navigate is a simple goal: to make it easier for care experienced children and young people to get the consistent support they are entitled to at school. 

“We know that too many care experienced learners face barriers in education that prevent them from thriving” said Mark, Senior Advice and Information Officer at Enquire. “Navigate has been shaped by young people’s voices and real-life experiences. It’s designed to be practical, accessible and to help the adults around a young person work together more effectively.” 

Built on listening and collaboration 

Navigate grew out of Enquire’s years of experience supporting families and professionals through its national helpline and engagement events with communities across Scotland. That work highlighted three areas where support can make a critical difference for care experienced pupils: attendance, exclusions, and co-ordinated support plans. 

To ensure the resources reflected real experiences and practical needs, Enquire worked directly with care experienced pupils, carried out surveys, and collaborated with partner organisations. Their insights shaped the structure of Navigate, which is organised into three easy-to-use sections: 

• Understanding rights - accessible information and guidance 

• Real-life stories - case studies and examples from lived experience 

• What can I do? - practical, ready-to-use tools 

Practical, accessible, and distinct 

Navigate sits within the Enquire website, making it easy to find and use alongside the service’s wider advice service. It introduces a new short-form, bitesize approach to information - from adaptable draft emails for parents and carers to quick video explainers from expert voices. 

Working with designers Do Good, Enquire developed a distinct identity for Navigate. The new logo - a location pin with a subtle heart-shaped shadow - symbolises finding a way through education, while paying tribute to the values of The Promise. 

Keeping The Promise, together 

Navigate is rooted in collaboration. It highlights existing resources and shares the insights of multiple partners, reflecting Enquire’s belief that improving outcomes for care experienced learners cannot be achieved by one organisation alone. 

By making practical advice and tools more accessible, Navigate aims to strengthen the scaffolding of support around care experienced children and young people - so they can be heard, understood, and meaningfully supported in education. 

Explore Navigate 

The Navigate hub is now live at: enquire.org.uk/navigate