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Event Requirements, Terms & Conditions

Member Tickets

To access the member price, please input your promo code when booking via the ‘insert promo code’ function. If you are unsure whether your organisation are members, check this page. Please note for Local Authority members, only those working in headquarter and regional offices are considered part of the Local Authority membership.

If you do not know your promo code, please ask your organisation or drop us an email.

Members are responsible for applying their discount at the time of purchasing a ticket, discounts cannot be applied after the ticket has been purchased. Please click here for instructions if you are unsure how to redeem your member discount.

System requirements for attendees of online events

Your training will be delivered using Zoom. You can attend from anywhere using a compatible computer, laptop, tablet or smartphone connected to the internet.

Please note, some organisations have additional security settings that may prevent you from accessing Zoom on a work device.

Please check that your organisation permits access to Zoom. If they don’t provide access, we encourage you to use a personal device with Google Chrome instead. Otherwise, please speak to your IT team to gain access or ask them to change the security settings on your work device to access Zoom.

Closed Captioning and Live Transcription for Zoom events

Zoom enables Close Captioning and Live Transcription. Once you have joined the Zoom, you can access this by:

  1. Click the “CC Live Transcript” button
  2. Click one of the following:
  • Show Subtitles – Displays captioning on the bottom of the video. You can also select Hide Subtitle once subtitles are selected to hide them.
  • View Full Transcript – Opens a panel/pop-up and displays captions in real-time with both the speaker’s name and time stamp.


The Children in Scotland Learning & Events team are committed to doing all we can to ensure our learning opportunities are accessible to everyone. If you require any adjustments to assist your learning, whether they be in relation to course materials or delivery format, please do contact us at to discuss.

Cancellation Policy

As a charity, Children in Scotland must cover the running costs of delivering events. We are therefore not in a position to offer refunds except under extenuating circumstances, in which case an administration fee would be applied.

Copyright and data sharing

Recording and/or distributing the training in any form is prohibited. This training may be recorded for internal review and use.

Please note that your personal details may be shared with the trainer for training purposes. These details will be deleted once the webinar has taken place.

If you have any questions or concerns, please email

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