A new ticketing platform for Children in Scotland events

Finding and using a ticketing platform for events and training seems straightforward, but the deeper you dive into it the more options you realise there are and the more elements to consider you find. Usually you go with what you know – someone on the team is familiar with a platform and you know it will work well enough, so on you go. Sometimes though, you know you’ve been somewhere for a while, and yes, it works, but it could be better. 

At Children in Scotland we prefer to work with organisations that align with our values, and better yet, share common goals. Using a for-profit platform (Eventbrite) to handle registrations for our learning and events was never a great fit, even if it did most of what we needed at the time. Recently the Learning & Events team was introduced to a new platform, Humanitix, which is a not-for-profit ticketing platform that gives 100% of profits from booking fees back to charity. They’re “tickets for good, not greed”.

They’ve also just arrived in the UK, and chosen Scotland as their home base, which shows some good judgement! 

Even with the values alignment, they’re looking to give £500k a year to local charities, mirroring our goal to support Scotland’s children and provide them an equal chance to flourish, there was more to consider before making the switch. 

Within the Learning & Events team we hosted 32 events across our open and member programme in 2024-25. This included our flagship Annual Conference which saw 450+ unique attendees in May 2025 join us in Glasgow across two days. Since 2022 we’ve welcomed more than 5,000 event and training attendees, nearly half of which were in membership with Children in Scotland! 

With so many attendees ticketing may seem like a small piece of the event puzzle but it makes a big difference to accessibility of an event. It’s key to getting it right. 

User experience – with Humanitix, both the UI and its functionality is smoother and more intuitive. Plus, for those of you who need an invoice to issue payment, you won’t need to wait for our team to email back and forth with you, you’ll be able to book on when is convenient for you and have an invoice sent directly! 

Accessibility – Humanitix is built with accessibility in mind. From larger fonts, to bolder contrasting colours, to screen reader integration and more. We want our event listings to be as easy to understand and navigate for you as possible. 

Internal process changes – this is the big one that people outside won’t see but once we’re set up the host side of the platform has myriad tools and structural differences that will lessen our administrative work. This means we can spend more time planning and delivering the quality of events you’ve come to expect from us.

Pricing – we know how tough budgeting can be for the third sector right now, and Children in Scotland is no exception. With Humanitix we’re paying less than half of what we were with Eventbrite, and we know that the money we spend on those fees is going back to charities here in Scotland. It’s a win-win!

Overall, we’re very excited to make this change and we hope it makes your experience with Children in Scotland events better. If you have any questions about ticketing, training, or events please reach out to our Learning & Events team directly at events@childreninscotland.org.uk