Senior Mediator – Resolve
About the role
Resolve ASL Mediation sits as a part of the Services, Participation and Policy department within Children in Scotland, alongside Enquire, the national Additional Support For Learning Helpline, and the Children’s Views Service which supports children with additional support needs to share their views in formal, adult-led disputes. The department also includes our Policy and Participation teams.
Established in 2004, Resolve is currently the largest independent mediation provider to the education community in Scotland. Our service supports parents, carers, children and local authorities to explore options and rebuild relationships in situations where there is disagreement around a child’s education and access to support.
We have a strong reputation built on many years of experience and success helping resolve conflict in education. Our core service has an emphasis on building trust and understanding to promote and support effective relationships and good communication.
Our team has a wide range of knowledge on additional support for learning legislation and the Scottish education landscape. Working with a team of skilled sessional mediators, the service is managed and delivered by the Service Manager and Senior Officer.
We are looking for an experienced and motivated Senior Mediator to join our team and help us deliver Resolve’s mediation services across 15 local authorities in Scotland.
As Senior Mediator you will carry a mediation caseload and provide guidance and supervision to our team of sessional mediators and help us continue to promote and develop Resolve as a service. When required you will recruit, train and mentor new sessional mediators.
As required you will support Senior Officer with day-to-day case management to scope out incoming referrals and allocate to the mediators, liaise with parents/carers and local authority representatives, and ensure that all data trackers are kept up to date.
Details
- Part-time, 21 hours per week
- £36,215.86 pro-rata per annum
Children in Scotland’s office is in Edinburgh and this will be your official contracted place of work. We have introduced hybrid working based on trust and flexibility. As long as business needs are met, individuals have flexibility in terms of where they work (home/office)
Further information and how to apply
For an informal chat about the job, please contact Marie Harrison, Service Manager using the contact form.
Closing date: 9am, Thursday 26 March 2026
Interview date: Friday 9 April 2026
Diversity
Children in Scotland values the contribution of all our staff, whatever their background. Our recruitment decisions are based on fair, open processes, with appointment on merit. We welcome applications from everyone.
View our Equality, Diversity and Human Rights Policy (PDF)
Adjustment for application and interview
Disabled candidates may face additional challenges or accessibility barriers in the recruitment process that can be alleviated with adjustments.
Our application form is a survey created in the Microsoft Forms platform. Please let us know if you have problems completing your application in this format, or if you require any documents in an alternative format. You can email us at recruitment@childreninscotland.org.uk.
Should you be invited to interview, we wish to ensure that all facilities necessary to enable you to participate fully in the interview and any other assessment exercises are available to you. When inviting you to interview we will ask you if you have any specific requirements. We do not ask for this information in the application process.
If you feel you wish to discuss requirements or share details with us you can let us know at any stage in the recruitment process, by emailing recruitment@childreninscotland.org.uk. Details of any request will only be shared in order to put any adjustment in place and with your consent.
About Children in Scotland:
Giving all children in Scotland an equal chance to flourish is at the heart of everything we do.
By bringing together a network of people working with and for children, alongside children and young people themselves, we offer a broad, balanced and independent voice. We create solutions, provide support and develop positive change across all areas affecting children in Scotland. We do this by listening, gathering evidence, and applying and sharing our learning, while always working to uphold children’s rights.
Our range of knowledge and expertise means we can provide trusted support on issues as diverse as the people we work with and the varied lives of children and families in Scotland.